We know that you have choices when purchasing office furniture and we value the confidence you have shown in us with your purchase. Our terms and conditions are simple: You can expect your dealings with SNAP!office to be professional, personable and prompt. If there is something wrong with your purchase, we want to know about it; if it is our fault, we will make it right subject to the terms below. We will do what we said we will do, when we said we will do it, to the best of our ability! That is our business philosophy. And that is how we view our relationship as your business partner.
SNAP!office Furniture warrants its products to be free from defects in material and workmanship for a limited lifetime of the product from the date of initial deliver, with the following exceptions:
Five (5) Years – Electrical Product
Three (3) Years – High wear parts such as veneers, 3mm & t-mold edging. All textiles/finishes, glides, keyboard mechanisms, pencil drawers, wood materials.
Thirty (30) Days – Any Non-standard or custom product, except COM fabrics. COM fabrics are not warranted in any manner.
This warranty is made by SNAP!office Furniture only to purchasers acquiring the product directly from SNAP!office Furniture or its authorized dealers. SNAP’s obligation and the purchaser’s remedy pursuant to this warranty are limited to repair or replacement, at SNAP’s option, of parts which prove, under normal use, to be defective within the period stated. This remedy is expressly agreed to be exclusive as a condition of such replacement. No person, firm or corporation is authorized to assume for SNAP!office Furniture any other liability in connection with SNAP’s products.
There are no other warranties except as expressly set forth above, either expressed or implied, including any warranty of merchantability or fitness for any particular purpose. SNAP’s liability with respect to its products shall not exceed that expressly set forth above irrespective of the theory upon which any claim might be based including breach of contract, warranty negligence, or strict liability on tort. Under no circumstances shall SNAP!office Furniture be liable for special, incidental, or consequential damages.
This warranty does not apply to damages resulting from shipment, storage, accident, alteration, misuses, assembly or installation. All claims under this warranty must be made in writing prior to the repair or replacement of the product(s).
This warranty is in effect for products shipped on or after April 2015.